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Dynamics crm 2011 greatest hits slideshow for landing page.1.Dynamics CRM 2011 Greatest Hits.#11 Follow Me.Activity Feeds Now you can collaborate better. Much like Facebook, you can follow opportunities, clients, users, etc.

Available on mobile as well. Increased collaboration.

Increased productivity having CRM feed you details you are interested in.#10. Happy Together.Native SharePoint Integration Now you can store documents in SharePoint and have the benefit of contextual accessing them through CRM from the related record. Plus have document controls and process collaboration. Increased productivity. Increased controls. Improved user experience.#9.

Ain’t No Mountain High Enough.Goal Management Now you can develop goals in CRM and track progress against those goals through dashboards. Goals can be:. Individual or team. Monetary and activity analysis. Hierarchical with roll- up More insight into the business performance.#8.

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Talk to Me.Dialogs: Guided Processes Now you can standardize data gathering, customer dialogs and processes with this added feature. Opportunity Close – need to gather specific details for it to get handed off 2.

Inquiry Management – Intake desk needs to. Increases productivity be guided through. Standardizes processes dialogs with inbound calls to you.

Improve customer service.#7. In the Queue.Queue the Queues Now you can manage inquiries and activities in work state queues. Queues against any entity. User and team queues. Native workflow support i.e.

Intake inbound inquiries and then a workflow rule can route it to a queue managed by a group of specialists.#6. Custom Made for You.Custom Activities Now you can configure “other custom” activity types to support your business better. Credit Checks, Work Site Activities, Program Activities.#5. Split Personality.Multiple Forms! Now you can Utilize Role-based forms to support various user roles.

Sales will want a different view of a customer than service. Improves the user experience. Improves Productivity.#4. Just What I Needed.It’s PersonalAdvanced Personalization Now your users can have personal views, charts and dashboards that they need to carry out their role in the organization. You can also pin your favorite records/views.

Increases user productivity. Improves the user experience.#3. More Cowbell.More Outlook Now you have a richer Outlook experience where they have: 1.

Outlook functionality on CRM records 2. Preview panes There is also enhanced performance & synchronization. Improved user experience. Increased productivity.#2. I Can See Clearly Now.Now you can visualize anyInline Visualizations data set in CRM through charts.

You can navigate visually through CRM data or a chart with drill-down capabilities. You can also take action on the data and all charts represent real time data. More insight into the business. Increases productivity.

Less reliance on IT.#1. Dashboard Paradise.Now you can configureReal-Time Dashboards user, team or organizational dashboards. You can navigate visually through CRM data or a chart with drill-down capabilities. You can also take action on the data and all charts represent real time data.